Cayenta Canada Corp., a division of Harris Computer Systems - Utility Billing Software, Customer Information System (CIS), Financial Management Software for Municipal Governments and Utilities

Implementation Services

Working Together Towards a Successful Implementation

Cayenta is extremely supportive of creating an environment of self sufficiency. Our methodology is based on a high degree of interaction and consultation. In our experience, the close interaction provides for invaluable formal knowledge transfer and equally important the additional benefits of the informal knowledge transfers resulting from simply working closely together. Your team will be active partners on all aspects of the project.

Cayenta provides a full-service comprehensive approach to implementing software. Our professional consultants work closely with you through the software installation to system testing, to user training ensuring that our solution meets your business needs. Through a structured and layered approach, we build on successes throughout the project, empowering you and your team to gain knowledge and confidence in order to not only have a successful Go Live but more importantly a foundation for long term success.

Cayenta delivers the following comprehensive implementation services:

  • Hardware and Software Installation and Technical Training
  • Project Management and Administration
  • Business and Process Analysis
  • Proactive Issue / Risk Management
  • Software Configuration
  • Bill Development and Testing
  • System Integration Services
  • Data Conversion
  • Acceptance Testing
  • Training
  • Production Cutover
  • Post Go-Live Support

We provide a level of services that you are comfortable with and which will ensure your success.

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Cayenta, a Division of N. Harris Computer Corporation - Utility Billing Software, Customer Information System (CIS), Financial Management Software for Municipal Governments and Utilities