Cayenta is pleased to announce that the Bermuda Electric Light Company has been chosen the winner of the Expanding Excellence Award for “Best CIS Implementation” Class Level II by CS Week.
BELCO began live operation with Cayenta Utilities in January 2009. Cayenta Utilities is now providing core billing, accounting, reporting and collections for BELCO’s 35,000 customers.
“We are pleased with Cayenta’s commitment to delivering an accurate, reliable and highly functional CIS to BELCO,” said Edwin Crow, Managing Partner of AAC Utility Partners. “The Cayenta team worked seamlessly with BELCO’s project team to deliver this new system, and their commitment to BELCO’s success was evident throughout the project. “Cayenta Utilities is a good fit for our organization. It gives us the automation and flexibility that we were lacking,” said Damon Wade, BELCO VP of Customer Services. “We are confident that Cayenta will meet all of our CIS needs as we endeavor to provide 21st century products and services to all of our customers.”
“We are proud to have BELCO as a part of the Cayenta family” said Brad Atchison, General Manager of the Cayenta Division. “Together with the BELCO team and the QA consulting team from AAC, we were able to focus on the project objectives and deliver an automated CIS solution that is also highly integrated with BELCO’s existing enterprise systems. The success at BELCO is a testament to the products, methodology, people and teamwork in our organizations.” Cayenta Utilities provides core billing, revenue tracking, rate flexibility and enhanced customer management features such as call and complaint tracking, automatic service order generation and credit control.
For additional information contact:
Barry Dunphy, VP of Business Development
Cayenta, a division of N. Harris Computer Corporation
(604-570-4300 ext. 416
About Harris:
Harris is a leading provider of utility customer information systems (CIS), billing, and financial management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.harriscomputer.com, or call 888-847-7747.
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