Enterprise Resource Planning

Cayenta provides a comprehensive software solution that works together to enhance your business.

headset_mic Customer Information System

Cayenta CIS is a fully featured, highly configurable application that will enhance business processes and the customer experience.

Your organization will see results with streamlined manual processes for end users, reduced paperwork, and improved cash flow. Cayenta enables your organization to stay competitive in the rapidly changing technological environment.

Powerful and Flexible Billing

Our CIS solution features a sophisticated and comprehensive billing module that provides support for base rate charges, consumption readings, and demand reading. 

Billing for multiple services and locations can be consolidated into a single or multiple bills (by service or location) as required.

Cayenta CIS easily adapts to the challenges of:

  • Deregulation
  • Competitive demands
  • Customer expectations
  • Complex rate & billing arrangement

CRM and Workflow Management

Cayenta CIS integrates many customer relationship management (CRM) and customer service functions. 

You are in control of determining if and when you want to implement components of CRM functionality such as electronic bill presentment & payment, online service requests, call & correspondence tracking and issue & workflow management.

Mobile Workforce Management

Mobile Service Orders provides you with a paperless, wireless service order solution. This module allows field services personnel to download their orders to a laptop or other mobile device wirelessly. 

There is no longer a need for paperwork in the field – record notes and details on the order wherever your mobile teams find themselves.

account_balance Financials

Cayenta Financials is a completely integrated suite of software applications that are designed to help you save time and money. Our solution supports the day-to-day tracking of budgets, funds, and encumbrances in your unique environment.

General Ledger and Budgeting

Our general ledger features:

  • Fully integrated fund and encumbrance accounting
  • Recurring journal entry templates
  • Abbreviated account number structures for quick and precise data entry
  • Auto balancing for user-defined to/from accounts
  • The ability to source complex reporting easily and efficiently


Our purchasing module provides a complete solution for managing the purchasing process from requisition to receipt of goods – encouraging strong purchasing control in both centralized and decentralized approaches.

Supported by full encumbrance accounting, a constant, up-to-date view of outstanding commitments in available to your organization.

Job Costing and Work Orders

Cayenta Job Costing aggregates costs from various sources which are confirmed against budgets to build comprehensive reporting. 

Costs are reported in project summaries or tracked in detail in the work order system.

Fixed Assets

Cayenta Fixed Assets maintains a comprehensive fixed asset ledger with the ability to support both owned and leased assets, and provide a variety of costing and depreciation options.

Integrated Modules

  • Accounts Payable
  • Receiving
  • Inventory Management
  • Warehouse Requisitions
  • Asset Management
  • Preventative Maintenance
  • Equipment Management
  • Time Bank and Remote Time Entry
  • Miscellaneous AR
  • Cash Collections
  • Grant Tracking
  • Bids and Quotes
  • Requisition

assignment Work Management

Cayenta WMS seamlessly integrates with Cayenta CIS and Cayenta Financials to provide a powerful and efficient ERP solution. Improve response times, streamline workflow, and reduce overtime – with Cayenta WMS, take control of your workforce management processes with our robust features.

Work Order Management

Work Order Management provides the ability to track a construction activity or multiple construction activities for scheduling, resource allocation, printing and completion by Work Order number. 

Work Orders can be billed out through the Miscellaneous Accounts Receivable module. Resource allocations involving inventory items will reserve items in the inventory system to create a Bill of Materials.

Job Costing

Job Costing provides the capability to record all activity cost information. A one-pass data entry feature captures job performance information, retains the relevant details and relays information for payroll, material and equipment usage to other Cayenta Financial modules. 

Job Costing also provides a means of capturing work accomplishments, the ability to calculate unit cost of production, and to monitor job performance by comparing estimates with actual information.

Inventory Management

Inventory Management integrates with the work order, purchase order, and accounts payable modules to track and manage consumable inventory. 

Inventory issues, returns, and adjustments are immediately charged to an account code, work order, or job number to ensure that your integrated solution is up to date and consistent across your organization.

Asset Management

Asset Management’s asset register contains the complete inventory of assets within a designated areas that are logically grouped (for example: the buildings and improvements register, plant register, equipment register). 

With the ability to track different asset types, Asset Management will keep you informed with what assets exist for the purposes of budgeting and planning. 

It keeps detailed information regarding attributes, asset history, and asset condition.

Integrated Modules

  • Project Accounting
  • Preventative Maintenance
  • Workflow Management
  • Dispatch and Crew Management
  • Inventory and Warehouse
  • Fixed Assets

assignment_ind Human Capital Management

Cayenta Human Capital Management provides a framework to support your most valuable asset – your people. Cayenta HCM addresses your organization’s needs with solutions dedicated to Workforce Acquisition, Workforce Management, and Workforce Optimization.

Cayenta includes employee and manager self-service functionality within the HCM workflow to ensure that your human resources team has the efficiency and ease of use they require.


Cayenta Payroll is functionally rich and flexible. It is completely parameter driven to allow ease of adaptation to your unique payroll processing needs for earning, deductions and tracking of employee information.