News

The City of Mountain View has chosen Cayenta to implement its comprehensive Customer Information System (CIS) and customer engagement portal. This strategic initiative marks an important step forward in the City’s mission to enhance service delivery and customer experience for its residents.

Following a thorough selection process, Mountain View selected Cayenta for its utility management solutions. The solution will provide residents with a modern, self-service customer portal, enabling greater transparency, convenience, and accessibility.

The project has already commenced, with Cayenta and Mountain View collaborating closely to ensure a smooth and successful implementation. Once live, the new CIS and portal solution will streamline billing, improve service efficiency, and empower customers with user-friendly digital tools.

“We are excited to partner with the City of Mountain View on this strategic project,” said Larissa Wong, Senior Vice President. “Adding Mountain View to our growing list of California clients underscores our commitment to delivering long-term partnerships and innovative technology that helps utilities better serve their communities.”

This implementation highlights Mountain View’s dedication to modernization and customer service excellence, ensuring residents benefit from the latest advancements in utility technology.

For more information about Cayenta and its innovative CIS solutions, please visit Cayenta.com

Media Contact:
Rachelle Clowers
Director, Sales & Marketing
[email protected]
Cayenta

About the City of Mountain View: The City of Mountain View is a vibrant community in the heart of Silicon Valley, known for its innovation, sustainability, and dedication to delivering high-quality public services to its residents and businesses.

About Cayenta: Cayenta provides comprehensive Customer Information System solutions tailored to the unique needs of utilities. With decades of experience and a focus on innovation, Cayenta partners with organizations to deliver technology that drives operational efficiency and customer satisfaction.